Adobe announced on Thursday that it has been the target of a major security breach in which sensitive and personal data about millions of its customers have been put at risk.
Brad Arkin, senior director of security for Adobe products and services, explained in a post that the attack concerns both customer information and illegal access to source codes for “numerous Adobe products.” As the hackers have obtained access to a large swath of Adobe customer IDs and encrypted passwords.
Brad specified that removed sensitive information about approximately 2.9 million Adobe customers. He added that investigators don’t “believe the attackers removed decrypted credit or debit card numbers” from Adobe’s systems.
While Adobe claims in a blog that they are taking the following steps:
- As a precaution, we are resetting relevant customer passwords to help prevent unauthorized access to Adobe ID accounts. If your user ID and password were involved, you will receive an email notification from us with information on how to change your password. We also recommend that you change your passwords on any website where you may have used the same user ID and password.
- We are in the process of notifying customers whose credit or debit card information we believe to be involved in the incident. If your information was involved, you will receive a notification letter from us with additional information on steps you can take to help protect yourself against potential misuse of personal information about you. Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership where available.
- We have notified the banks processing customer payments for Adobe, so that they can work with the payment card companies and card-issuing banks to help protect customers’ accounts.
- We have contacted federal law enforcement and are assisting in their investigation.
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