Gamers eager to play the new multiplayer version which went live on Tuesday have been met with frozen loading screens, connection problems and repeated error messages.
Rockstar, the makers of the popular franchise, said the entire team was “working around the clock” to fix the problems as they arise and urged players to remain patient.
A title update for Grand Theft Auto Online is now live on PlayStation 3, with a patch for Xbox 360 slated to launch later today, Rockstar announced in a press statement.
Rockstar says that a PSN server issue was the culprit in PS3 users’ GTA Online woes, as it “was limiting the amount of possible concurrent users,” therefore “preventing most players from accessing GTA Online altogether and as of this morning, that problem was resolved.”
The developer noted that players are having issues completing the introductory tutorial mission on both platforms as well, and that it is “working on unblocking this for everyone as soon as possible,” as well as improving GTA Online server stability.
GTA Online lets up to 16 players form teams and enter the world of Los Santos to carry out crimes, take part in races, complete missions and play sports.
The company had apologised pre-emptively to fans on the eve of the launch in anticipation of problems following record sales of GTA 5 when it was released last month.
The game made £500 million in its first 24 hours on sale and £1 billion after three days – believed to be the fastest entertainment product to reach the milestone.
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